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IceCream LabsProduct Lead2017 — 2018

CategoryIQ

Shop.org Innovation Award — Best Awareness Tech (2018)
AI/MLSaaS0 → 1
Context

IceCream Labs built applied-ML products for retail. CategoryIQ used machine learning to structure and categorize product catalogs at a scale manual processes couldn’t touch.

The Problem

Retailers had mountains of unstructured product data and no scalable way to turn it into clean, categorized catalog intelligence.

Approach

Applied ML only earns its keep when it slots into a real workflow.

Focused the model on the decisions retailers actually needed to make, not on accuracy for its own sake.

Designed the product so ML output was reviewable and trustable — a human could see why a categorization was made.

Packaged it as something a retail team could adopt without a data-science department.

Outcomes
2018
Shop.org Innovation Award — Best Awareness Tech
Industry recognition for applied ML in retail categorization.
AI-first
Catalog intelligence at retail scale
Turned messy product data into structured, decision-ready signal.
0 data team
Adoptable without a data-science org
Packaged ML so a retail merchandising team could use it directly — the reason the tech actually shipped.
What I learned

Award-winning tech still has to be adoptable. The win came from making ML legible to non-technical retail teams — the model was good, but the product was what made it usable. An early lesson in what would later become the AI-product thesis behind A1FP.

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